This Privacy Policy explains how The Closing League LLC (“The Closing League,” “we,” “us,” or “our”) collects, uses, shares and protects your information when you visit our website, apply to our program, book a Strategy Meeting, or receive calls, emails or text messages from us.
By using our website or submitting your information to us, you agree to the practices described in this policy.
1. Information we collect
Information you give us
- Contact details, such as your name, email address and mobile phone number.
- Application details, such as your sales experience, income goals, availability and answers to our application questions.
- Booking details when you schedule a Strategy Meeting, such as the date and time you choose.
- Payment and billing information if you purchase our services. Payments are handled by our payment processor, and we do not store your full card number.
- Anything else you choose to send us, such as messages, emails or call notes.
Information collected automatically
- Device and usage information, such as your IP address, browser type, pages visited, time on page and the site that referred you.
- Information from cookies, pixels and similar technologies, as described in Section 6.
2. How we use your information
- To review your application and decide whether our program is a good fit for you.
- To schedule, confirm and remind you about your Strategy Meeting and other appointments.
- To deliver our training, call review and placement support services.
- To respond to your questions and provide customer support.
- To send you service-related messages and, if you have agreed, updates and promotional messages about our program.
- To process payments and keep business records.
- To improve our website, content and services.
- To protect our business, prevent fraud and comply with the law.
3. SMS and text messaging
If you give us your mobile number and agree to receive text messages, we may send you texts about your application, Strategy Meeting confirmations and reminders, follow-ups, program updates and, where you have agreed, promotional offers.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe. You will receive one final message confirming you have been unsubscribed.
- Reply HELP for help, or contact us using the details in Section 12.
- Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. We do not sell, rent or trade your mobile phone number or text messaging consent.
4. How we share your information
We do not sell your personal information. We share it only as described below.
- Service providers that help us run our business, such as our CRM, scheduling, email, text messaging, payment processing, website hosting and analytics providers. They may use your information only to perform services for us.
- Hiring partners and offer owners, only if you are a member of our program and have agreed to be considered for placement. We share the professional details needed for placement, such as your name, contact details, sales experience and call performance.
- Legal and safety reasons, when required by law, subpoena or court order, or to protect our rights, our users or the public.
- Business transfers, if our business is merged, sold or reorganized.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Phone calls and emails
If you submit your contact details, we may call or email you about your application or Strategy Meeting. Calls may be recorded for training and quality purposes, and we will tell you when a call is recorded where the law requires it. You can unsubscribe from marketing emails at any time by using the unsubscribe link in any email.
6. Cookies and tracking
We and our partners use cookies, pixels and similar tools to make our website work, understand how visitors use it, and measure and improve our advertising, including on platforms such as Meta and Google. You can block or delete cookies through your browser settings. Some parts of the site may not work properly if you do.
7. How long we keep your information
We keep your information for as long as we need it for the purposes in this policy, including to provide our services, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements. When we no longer need it, we delete it or make it anonymous.
8. How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
9. Your choices and rights
- Text messages: reply STOP to any message to opt out.
- Emails: use the unsubscribe link in any marketing email.
- Access, correction and deletion: you can ask us to tell you what personal information we hold about you, correct it or delete it by contacting us using the details in Section 12.
Depending on where you live, including California and other U.S. states with privacy laws, you may have additional rights. We will respond to verified requests as required by applicable law, and we will not discriminate against you for exercising your rights.
10. Children’s privacy
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
11. Third-party links and changes to this policy
Our website may link to sites we do not control, and their own privacy policies apply to them. We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continuing to use our website or services after an update means you accept the revised policy.
12. Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
The Closing League LLC
Email: [email protected]
You can also read our Terms & Conditions.